Opportunity
Employer description:
Key Responsibilities
Assisting with day-to-day administrative tasks
Handling client enquiries via phone, email, and internal systems
Updating and maintaining accurate client records
Supporting account managers with claim processing
Organising documents and ensuring compliance with data protection
Learning company systems and tax rebate processes
Providing excellent customer service at all times
Skills & Qualities
Strong communication skills (written and verbal)
Good attention to detail and organisation
Confident using computers and basic software (e.g. email, spreadsheets)
Willingness to learn and develop new skills
Professional and friendly attitude
Ability to work well as part of a team
What We Offer
A structured apprenticeship with on-the-job training
Support towards a recognised administrative qualification
A friendly and supportive team environment
Valuable experience in financial services and customer support
Opportunity for progression within the company
Ideal Candidate
This role is ideal for someone who is:
Looking to start a career in administration or finance
Reliable, enthusiastic, and eager to learn
Interested in developing long-term skills in a professional office environment
Manchester-based company offering a low-fee, high-quality tax rebate service for PAYE and CIS workers. We exist to make claiming tax refunds quick, simple, and stress-free. Every client is supported by a dedicated account manager, ensuring their claim is handled efficiently from start to pay-out, with fast responses to any queries.